FAQ

1. Do you offer free shipping?
Yes, we offer free shipping on orders over $99 within Australia.

2. How can I contact customer support?
You can contact us through our website’s messenger chat or by emailing us at contact@ayaxsportwear.com.au

3. What payment methods do you accept?
We accept several payment methods, including credit/debit cards, Apple pay and Google pay.

5. Can I cancel or modify my order after it has been placed?
Please contact us as soon as possible if you need to cancel or modify your order.
We will do our best to accommodate your request, but we cannot guarantee changes after the order has been processed/shipped.

6. Will you be adding more products in the future?
Yes, we plan to expand our inventory to include sports bras and men’s sportswear in the near future.

7. Can I exchange an item for a different item, size or colour?
Yes, we accept exchanges for different item, size or colour within 30 days of delivery. Check our return and exchange policy to follow the process.

8. Do you offer international shipping?
Currently, we only ship within Australia.

9. Can I track my order?
Yes, we provide tracking information for all orders. Once your order has been shipped, we provide the tracking number of your item.

10. How long does it take to receive my order?
Orders typically take 2-5 business days to arrive within Australia. Please note that delivery times may vary depending on your location and the shipping carrier.

11. What is your return policy?
We accept returns for items within 30 days of delivery, as long as they are in their original condition. Please note that the customer is responsible for return shipping costs.

12. What if I receive a defective or damaged item?
If you receive a defective or damaged item, please contact our customer support team as soon as possible. We will do our best to resolve the issue promptly.